Slide 21: Anti-Patterns in Technology Adoption
COMMON ADOPTION ANTI-PATTERNS TO AVOID:
- "BUILD IT AND THEY WILL COME"
- â Assuming deployment = adoption
- â No user involvement until launch
- â "We know what they need"
- â Instead: Design with users from day one
- "TECHNOLOGY FOR TECHNOLOGY'S SAKE"
- â Choosing Bleeding Edge because it's "cool"
- â No clear user value proposition
- â Innovation without adoption strategy
- â Instead: Match lifecycle to mission criticality
- "ONE SIZE FITS ALL"
- â Single training session for all users
- â No role-based customization
- â Ignoring different user skill levels
- â Instead: Tailored training and interfaces
- "BIG BANG DEPLOYMENT"
- â Full organization cutover on day one
- â No pilot or feedback period
- â Forced adoption without validation
- â Instead: Phased rollout with early adopters
- "SET IT AND FORGET IT"
- â No post-deployment monitoring
- â Ignoring user feedback
- â No lifecycle management
- â Instead: Continuous improvement and lifecycle awareness
- "THE MANDATE SOLUTION"
- â "You must use this because policy says so"
- â Not addressing user concerns
- â Forced involuntary adoption
- â Instead: Build value proposition, even for required tools
- "VENDOR LOCK-IN ACCEPTANCE"
- â Single vendor dependency
- â No exit strategy
- â Ignoring lifecycle trajectory
- â Instead: Cloud Agnostic approaches where appropriate
- "IGNORING THE LIFECYCLE"
- â Choosing Trending Behind technology
- â No modernization planning
- â Surprised by End of Support
- â Instead: Proactive lifecycle monitoring and planning
- "FEATURE OBSESSION"
- â Building every requested feature
- â Ignoring usability and workflows
- â Complexity over clarity
- â Instead: Focus on user value and simplicity
- "DOCUMENTATION AS AFTERTHOUGHT"
- â Writing docs after launch
- â Technical jargon, no examples
- â No user-focused guidance
- â Instead: User documentation throughout development